Great expectations
If you ever contributed your spare time to any project which gives away something at the price of zero, you may be familiar with a large variety of feedback. It’s always reassuring for those who spend their time to get feedback from happy users. But of course there’s no way to please everyone at the same time. And aside from the usual “This doesn’t work!!!11 WTF?!!”, some people seem to be particularly ungrateful, or just way out of bounds when they email in....